No Cost, Many Languages: NYC Launches Free Tax Prep Program

In an effort to support working-class families during tax season, Mayor Eric Adams and NYC Health + Hospitals have joined forces to provide free, in-person, and virtual tax preparation services for New Yorkers. This initiative is part of the New York City Department of Consumer and Worker Protection’s (DCWP) NYC Free Tax Prep program. The services will be available at select City Public Hospitals and aim to assist those with an annual income of $85,000 or less for families, and $59,000 or less for individuals or couples without dependents.

The collaboration includes partnerships with BronxWorks, Grow Brooklyn, Urban Upbound, and Code for America’s GetYourRefund initiative. Various languages, including Spanish, Chinese, and Bengali, will be supported at select NYC Health + Hospitals sites, ensuring accessibility for diverse communities.

Mayor Adams emphasized the city’s commitment to supporting working-class New Yorkers, stating, “Services are available online, in-person, and in multiple languages, making it easy for families to file their taxes and keep money in their pockets.”

The announcement follows the recent increase in the city’s Earned Income Tax Credit, a result of Mayor Adams’ efforts in Albany. The NYC Free Tax Prep initiative aims to help New Yorkers receive their fair share during this tax season.

Deputy Mayor for Health and Human Services, Anne Williams-Isom, highlighted the unique partnership with the public hospital system, stating, “In this case, your NYC Health + Hospitals provider might be able to also help you get the peace of mind you need with your taxes.”

This image by ccPixs.com is licensed under CC BY 2.0.

Deputy Mayor for Housing, Economic Development, and Workforce, Maria Torres-Springer, emphasized the importance of partnerships in meeting New Yorkers’ needs. She stated, “Partnerships like the one between DCWP, NYC Health + Hospitals, and the city’s tax preparation partners help us meet New Yorkers where they are with free tax prep services that help them put a meaningful sum of money back into their pockets.”

DCWP Commissioner Vilda Vera Mayuga expressed gratitude to the tax preparation partners for working to help New Yorkers get their fullest refund and highlighted the enhanced New York City Earned Income Tax Credit.

NYC Health + Hospitals Vice President and Chief Population Health Officer, Nichola Davis, MD, MS, noted the significance of tax refunds for many families and expressed the organization’s commitment to supporting financial well-being for patients.

The NYC Free Tax Prep Services include various options such as in-person tax preparation, drop-off service, virtual tax preparation, and assisted self-preparation. Over 130 sites across the city will be open throughout the season to provide assistance.

New Yorkers can access the services at various NYC Health + Hospitals and MetroPlusHealth sites across the boroughs, with support in English, Spanish, Chinese, and Bengali. Virtual tax preparation is also available, allowing individuals to securely submit their documents online.

New York State Assemblymember Jenifer Rajkumar praised the initiative, emphasizing the importance of providing tax preparation resources to all New Yorkers, including support in multiple languages.

For more information and to find the most convenient free tax site, New Yorkers can call 311 or visit the NYC Free Tax Prep website. The IRS will accept returns through April 15, 2024.

Who is eligible?

  • Individuals or couples filing jointly who earned $85,000 or less in 2023.
  • Individuals filing as head of household who earned $59,000 or less in 2023.

What services are available?

  • In-person tax preparation: Get help from IRS-certified volunteers at over 130 locations across the city. Appointments are required.
  • Drop-off service: Drop off your tax documents and pick up your completed return later.
  • Virtual tax preparation: Meet with a tax preparer online using a secure video conferencing system.
  • Assisted self-preparation: File your return online with guidance from a volunteer preparer available by phone or email.

Multilingual support:

  • Select NYC Health + Hospitals sites offer support in Spanish, Chinese, and Bengali.
  • Virtual tax preparation is available in Spanish.

Benefits of using NYC Free Tax Prep:

  • Free service: Avoid paying expensive tax preparation fees.
  • Maximize your refund: Ensure you claim all available credits and deductions.
  • Reduce errors: Get help from qualified professionals to avoid mistakes on your return.

How to get started:

  • Call 311 or visit the NYC Free Tax Prep website to find a location near you.
  • Schedule an appointment for in-person services.
  • Register online for virtual tax preparation.

Below are locations and hours for in-person free tax preparation at NYC Health + Hospitals and MetroPlusHealth sites this season:

In-Person Tax Preparation at NYC Health + Hospitals and MetroPlusHealth Sites

 

Bronx:

NYC Health + Hospitals/Gotham Health, Tremont

1920 Webster Avenue, Bronx, NY 10457

Saturdays, 9:00 AM – 3:00 PM

Available in English and Spanish

Schedule an appointment by calling (718) 993-8880 or going online

 

Brooklyn:

MetroPlusHealth – Brooklyn

2221 Church Avenue, Brooklyn, NY 11226

Fridays, 10:00 AM – 5:00 PM

Schedule an appointment by calling (347) 682-5606 or going online

 

NYC Health + Hospitals/Gotham Health, Broadway

815 Broadway, Brooklyn, NY 11206

Mondays, 2:00 PM – 7:00 PM

Schedule an appointment by calling (347) 682-5606 or going online

 

NYC Health + Hospitals/Gotham Health, East New York

2094 Pitkin Avenue, 1st Floor, P31, Brooklyn, NY 11207

Wednesdays, 9:00 AM – 5:00 PM

Schedule an appointment by calling (718) 784-0877

 

Manhattan:

NYC Health + Hospitals/Bellevue

461 1st Avenue, F-Link, Room CD49, New York, NY 10016

Fridays, 9:00 AM – 5:00 PM

Schedule an appointment by calling (718) 784-0877

 

Queens:

MetroPlusHealth – Flushing

136-13 Roosevelt Avenue, Flushing, NY 11354

Tuesdays and Thursdays, 9:00 AM – 5:00 PM; Saturdays, 10:00 AM – 5:00 PM

Available in English and Chinese

Schedule an appointment by calling (718) 784-0877

 

MetroPlusHealth – Jackson Heights

92-14 Roosevelt Avenue, Jackson Heights, NY 11372

Tuesdays, 9:00 AM – 5:00 PM; Saturdays, 10:00 AM – 5:00 PM

Available in English and Spanish

Schedule an appointment by calling (718) 784-0877

 

NYC Health + Hospitals/Elmhurst

79-01 Broadway, Main Lobby, Elmhurst, NY 11373

Tuesdays, Thursdays, and Saturdays, 9:00 AM – 5:00 PM

Available in English, Bengali, and Spanish

Schedule an appointment by calling (718) 784-0877

 

NYC Health + Hospitals/Queens

82-68 164th Street, Pavilion Building – Ground Floor, Room P053, Jamaica, NY 11432

Wednesdays, 9:00 AM – 5:00 PM

Available in English, Bengali, and Spanish

Schedule an appointment by calling (718) 784-0877

 

Virtual Tax Preparation Options

 

NYC Health + Hospitals/Gotham Health, Cumberland

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Gotham Health, Gouverneur

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Harlem

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Jacobi

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Kings County

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Lincoln

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Metropolitan

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/North Central Bronx

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Gotham Health, Roosevelt

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/South Brooklyn Health

Available in English and Spanish

Register Online

 

NYC Health + Hospitals/Woodhull

Available in English and Spanish

Register Online

 

Cover Photo: “Vintage Filing Taxes Ver1” by ccPixs.com is licensed under CC BY 2.0.