CBP Clarifies: File a FOIA Request to Access Your Latest I-94 or Travel History if Retrieval Fails

A CBP Officer processes an incoming passenger at the Newark International Airport. Photo by James Tourtellotte/CBP

U.S. Customs and Border Protection (CBP) has released guidance for travelers unable to access their most recent I-94 or travel history on the CBP I-94 website, as outlined in a recently published article.

If your I-94 record is listed as “Not Found” online, CBP recommends first verifying that all personal information is entered correctly. This includes your name, date of birth, document number, and country of citizenship, exactly as they appear on the travel document used to enter the United States. For passports listing multiple first or last names, ensure both are entered as shown.



For users of the CBP Home Mobile Application who have signed in via Login.gov, the “Get Most Recent I-94” tab offers a convenient way to retrieve your latest I-94. Additionally, the app allows users to scan the Machine-Readable Zone (MRZ) section of their passport to retrieve their I-94 record.

If these steps fail to retrieve your I-94 or travel history, CBP advises filing a Freedom of Information Act (FOIA) request.

U.S. Customs and Border Protection (CBP) preclearance operations at Vancouver International Airport.  Photo: Donna Burton/CBP

The FOIA, a federal statute, grants individuals the right to request access to federal agency records, including CBP documents, databases, and travel records dating back to 1982. Anyone, including U.S. citizens, non-citizens, corporations, and public interest groups, can submit a FOIA request.

To submit a FOIA request, visit SecureRelease and provide a detailed description of the records sought, including dates, times, officer names, certificate numbers, entry numbers, or document types. For requests about yourself, include your date of birth, Alien number (A-number), parents’ names, and any aliases used during entry or apprehension.

A signed Certification of Identity form or a notarized perjury statement is recommended. For third-party requests, such as those by attorneys, written consent from the record’s subject, preferably via Form G-28 or notarized consent, is required.

There is no fee to file a FOIA request, though fees may apply for commercial requesters, new media, or others based on search time and photocopying after the first 100 pages. Requesters should specify a maximum fee they are willing to pay, as some agency regulations assume agreement to pay up to $25 unless otherwise stated.


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